Terms of Service

By accessing or using iAssist ("the Service"), operated by Inzuscene ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

iAssist is an agentic AI assistant that connects to your IFS Cloud environment to answer operational queries in plain language. The Service is provided to enterprise customers under a separate subscription agreement.

You are responsible for maintaining the confidentiality of your login credentials. Access is granted based on the role assigned by your organisation's administrator. Read-only access is the default for new accounts. You must notify us immediately of any unauthorised use.

You agree not to:

• Use the Service to violate any applicable law or regulation.
• Attempt to gain unauthorised access to IFS data outside your permitted scope.
• Reverse-engineer, decompile, or disassemble the Service.
• Transmit harmful or malicious content through the Service.

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference.

All content, trademarks, and technology comprising the Service are the property of Inzuscene or its licensors. These Terms do not grant you any rights to use our intellectual property beyond what is necessary to use the Service as intended.

The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be error-free, uninterrupted, or that AI-generated answers will be accurate in all cases. Always verify critical operational decisions against primary IFS data.

To the fullest extent permitted by law, Inzuscene shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

We may update these Terms from time to time. We will notify you of material changes via the email associated with your account. Continued use after notice constitutes acceptance.

For questions about these Terms, contact us at legal@inzuscene.com.